DenMG Sutures (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, https://denmgsutures.com/.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your choices regarding your personal information.
1. Information We Collect
We may collect information that you voluntarily provide to us when you:
- Submit an enquiry or contact form
- Request information about our products
- Contact us by email, phone, or WhatsApp
- Subscribe to receive updates, offers, or other communications
- Communicate with our team regarding products or services
This information may include:
- Name
- Phone number
- Email address
- Company or organisation name
- Address or location
- Message or enquiry details
- Any other information you voluntarily provide
We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information collected to:
- Respond to your enquiries and requests
- Provide information about our products and services
- Communicate with you regarding your enquiry
- Improve our website, products, and services
- Maintain website security and functionality
- Understand website traffic and visitor behaviour
- Send updates, offers, product information, or other marketing communications where you have provided appropriate consent
- Comply with applicable legal and regulatory requirements
3. Marketing Communications
If you voluntarily opt in to receive communications from DenMG Sutures, we may contact you through channels such as:
- SMS
- RCS messages
- Other electronic communication methods
Marketing communications will only be sent in accordance with applicable laws and your consent where required.
You may opt out of marketing communications at any time by:
- Replying STOP where supported
- Using the unsubscribe option included in an email
- Contacting us directly
Opting out of marketing communications will not affect essential or transactional communications that are necessary to respond to your enquiry or provide requested services.
4. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better browsing experience.
Cookies may help us:
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance
- Monitor website security
- Analyse website traffic
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Analytics and Website Usage
We may use analytics or similar technologies to understand how visitors interact with our website.
This information may include:
- Pages visited
- Time spent on pages
- Device and browser information
- Approximate location
- Referral sources
- General website interaction data
This information helps us improve our website and user experience.
6. How We Share Your Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers when reasonably necessary to operate our website or communicate with you. These may include providers of:
- Website hosting
- Website analytics
- Email services
- SMS/RCS communication
- WhatsApp or communication services
- Website security
- Technical support
Such third parties may process information only as necessary to provide their services or as otherwise permitted by applicable law.
We may also disclose information when required by law, regulation, legal process, or governmental authority.
7. Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records, resolving disputes, and complying with legal obligations.
When information is no longer required, we may securely delete or anonymise it where appropriate.
9. Third-Party Websites
Our website may contain links to third-party websites or services.
If you follow a link to another website, that website will have its own privacy practices and policies. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
10. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent for marketing communications
- Opt out of promotional communications
- Ask questions about how your information is processed
To exercise a privacy-related request, please contact us using the details provided below.
11. Children’s Privacy
Our website is intended for general business and professional use. We do not knowingly collect personal information from children for marketing purposes.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or privacy practices.
Any updates will be posted on this page with a revised Last Updated date.
We encourage visitors to review this page periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
DenMG Sutures
Email: contact@denmgsutures.com
Phone: +91 9635831923
Address:
BUS STAND, B-18, Near BIDHISHA,
Non-Company Housing Estate, City Center,
Durgapur, West Bengal – 713216, India